Agency Performance Review

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You THINK your client is happy, but do you really know?! 

  • Resource code: APR1-0814
  • Author: Sarah Ritchie
  • Last updated: August 2014
  • Format: One Microsoft Word template for editing

How will this resource help me?

Have you ever asked your clients whether or not they are happy with the service and results they receive from your agency (or are you just assuming everything is OK)?

The AM-Insider Agency Performance Review is a one-page survey form that you can give to your clients to fill in and return to you. The results will not only answer the "are we doing OK?" question, but also answer questions on topics such as expertise of staff, proactivity of staff, responsiveness and timeliness. 

Your clients will appreciate that you asked for their opinion, especially if the objective is intentional and ongoing agency improvement. A great resource for Managers.


Template features:
  • One template.
  • Created in Word for Mac 2011 (.docx) and cross-compatible with Word for PC.
  • Fully customisable.
  • Simple, easy-to-use template.
  • Download includes a support file.
  • Risk-free, 100% satisfaction guarantee (or your money back).

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