All About You

ALL ABOUT YOU is all about helping you to be the best Account Manager you can be. We'll cover topics that affect you personally.

New articles will be added regularly. Sign up to the AM-Insider newsletter (AM-Insight) to receive our latest articles and Resource information.

We'd love to hear your own experiences and feedback too! Please leave a comment on one of the articles, or contact AM-Insider via the website contact form, or email us.

 

  • Account management: doing what you don't want to do
    Every job has aspects to it that you’re not going to like. Why is it that we may not feel like doing certain things, and what can we do to push through?
  • Ask more powerful questions
    Asking great questions shows that you are intelligent, you listen, and that you communicate well. This skill will help you in your account management career.
  • Curiosity - your secret superpower
    If there was one trait that could be identified as the ultimate for an agency account manager to want to possess, it would have to be curiosity.
  • Dealing with fear and anxiety
    AgencyLand is a tough environment. Fear can be a very powerful motivator, but it can also be destructive. What fears may you face, and what can you do about it?
  • Keeping people happy
    How keeping clients, suppliers, your team, and customers happy will add to your agency's bottom line.
  • "No Stress." Yeah, right.
    Some tips that may help you the next time someone pushes your stress-button.
  • Saying "no" based on your values
    Do you hold strong viewpoints or beliefs that you would seek to preserve at the risk of losing work, or a client, or even losing your job?
  • What happens when you fail?
    What can you do when the mistake has already been made?
  • What happens when you no longer care?
    One trait that separates a great from a good account manager is a strong desire to care. What happens when the fire of caring burns out?
  • Working with divas
    Working with a diva can be intimidating and downright scary at times, especially when you have to work alongside them every day. Here is your diva survival guide.

 

If you liked these articles, you'll LOVE 'How to Wrestle an Octopus: an agency account manager's guide to pretty much everything'!
CLICK HERE for more details.

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