Keeping clients happy will lead to repeat business and word-of-mouth referrals. Keeping suppliers happy could mean sharper pricing and improved turnaround times. Keeping your team happy will allow you to move work around your agency quickly and without fuss. And, most of all, it will mean people will like working with you, which should open more doors than you could ever imagine.
Would you rather be around people who know how to smile, laugh, and joke; or around those who are more serious, dry, or dull? Here's how laughter can help your career.