Think, for a moment, about all of the people you have ever worked with. Would you rather be around people who know how to smile, laugh, and joke; or around those who are more serious, dry, or dull?
The need to learn to laugh sounds almost laughable, but it's an essential skill for an account manager to develop. Appreciating and reciprocating humour comes more easily to some people than others – to extroverts more than introverts, and to those who feel more carefree. It's a trait that may not feel particularly 'natural' for you, but it can and should be practised.
You can be so intent on trying to act mature and professional that you end up taking yourself (and your job) far too seriously. AgencyLand should be a fun, creative, vibrant place! The skill is in knowing when to inject laughter and lightheartedness, and when to pull back; when to instigate the laughter, and when to simply smile and laugh along with others.
Laughter is the antidote to many workplace ills. It can:
Comments will be approved before showing up.
Keeping clients happy will lead to repeat business and word-of-mouth referrals. Keeping suppliers happy could mean sharper pricing and improved turnaround times. Keeping your team happy will allow you to move work around your agency quickly and without fuss. And, most of all, it will mean people will like working with you, which should open more doors than you could ever imagine.
Our gift to you!
SIGN UP TO RECEIVE REGULAR ACCOUNT MANAGEMENT TIPS FROM AM-INSIDER, AND YOU WILL RECEIVE 100% OFF THE PURCHASE PRICE OF ANY ONE RESOURCE FROM THE AM-INSIDER WEBSITE. THAT'S ONE RESOURCE
CLICK HERE TO SIGN UP NOW!
It's our way of saying THANK YOU for subscribing, plus a BIGGER THANK YOU for caring about your career and wanting to become the best account management professional you can be. We're in behind you all the way.