Can you think of other promises that you routinely make?
A "promise" is a declaration that something will or will not be done. It's your personal assurance that what you say will actually happen.
As an agency Account Manager your internal team, your clients and your suppliers are all relying on you to do what you say you are going to do.
Think about the times when you have been let down by someone. How did you feel? Frustrated? Annoyed? Mislead? Low on their priority list? How often do you think you have made your own clients, team members and suppliers feel exactly the same way?
When we break our promises, others learn that they cannot rely on us, and our business and personal relationships start to crack.
Your ability to keep your word is a direct reflection on your level of personal integrity, communication ability, efficiency and organisation. These are all traits which are vital for successful account management.
Keeping (or not keeping) your word will also affect your personal "brand". Your ability to follow-through, be honest, close the loop and deliver on expectations will help to build up or break down your reputation in the marketplace.
Are you an honourable and trustworthy Account Manager with complete integrity? Are you keeping your word? If not, you might want to explore why!
Comments will be approved before showing up.
Research activities are typically initiated and conducted by your client, as part of their marketing remit. However, there is another type of research that is advertising-specific and is more likely to be initiated (or at least recommended) by your agency rather than by your client. The two main areas of research that an agency would get involved with are ‘pre-testing’ and ‘post-testing’.
Our gift to you!
SIGN UP TO THE AM-INSIGHT NEWSLETTER, AND YOU WILL RECEIVE 100% OFF THE PURCHASE PRICE OF ANY ONE MICROSOFT WORD OR EXCEL RESOURCE FROM THE AM-INSIDER WEBSITE. CLICK HERE TO SIGN UP NOW!