Your attitude will make or break all of your business relationships - both externally with your clients and suppliers, and internally with your team.
Your attitude will also be a major factor in your agency's success, job promotion opportunities and your work/life happiness. Your attitude can help you to rise to new heights, or it can bring you crashing back to earth.
To have a successful and enjoyable career it helps to run the occasional attitude-check on yourself (or - if you are brave enough - have a friend or colleague do it for you).
A truism is that people do business with people they like. Skills and experience help to attract clients, but you need to add a winning attitude to keep clients happy and repeat business flowing. That's a win-win-win outcome (for you, your agency and clients)!
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